Reputation Management

Building and defending your brand reputation in a single bound!

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We provide the service and solution you need to take control of your online reputation.

It’s been proven that consumers are more likely to trust a brand when feedback and reviews are available to read prior to purchasing. Consumers trust opinions of the public over claims made by the brand itself and will be more confident to make purchases if those reviews are available.

We help manage your valuable reputation online through a variety of methods including monitoring online reviews, countering negative reviews in a positive way, listening for mentions of your business online and gaining more positive reviews.

Client Satisfaction

Reputation Monitoring

Part of the problem many businesses face is that they simply don’t have any idea if there have been any reviews left about them, what was said, or who said it. We have the ability to closely monitor the internet for conversations and reviews happening where your brand is mentioned. We set up alerts and other assets that notify us of these instances so that we can quickly address any that need management.

Online Review Growth

We love to get your customers talking about you! Our team will help you build a positive online reputation by growing the number of people who leave reviews for your business on sites like Yelp and Google. We will work with you to create a process that leads purchases into reviews and conversations.

Negative Review Management

Negative reviews are something no business wants to see. Of course, because you are dealing with 3rd party review sites where you have no control over the content, it can make it that much more frustrating when a negative review is left for your business. We have strategies in place that are designed to respond to negative reviews to neutralize them, push them down in results or in some cases have them removed or modified by the reviewer.

Ready to rock and roll on your reputation management? Get in touch with us today!

Let’s Talk!

Let’s set goals. Let’s meet those goals. Then let’s eat cookies!

“Team Blue has been completely awesome to work with. They helped with our start-up marketing efforts by launching a day one Facebook post that had a reach over 34,000 people with no ad money spent and we sold out our first weekend! Thanks guys!

Robert Wray

Chef and Owner – Cafe Roux

Blue Cricket Media Social Media Marketing Agency

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